Terms of use

By accessing or using our Site, you agree to comply with these Terms of Use (“Terms”). Please read them carefully. If you do not agree to the Terms, you must stop using our Site immediately.

We may update these Terms from time to time by publishing the revised version on our Site. We recommend checking back regularly to stay informed. While we aim to provide accurate and current information, content on our Site may change without notice, and we do not guarantee that all material is up to date.

We respect your privacy and understand protecting your personal information is important. Our Privacy Policy sets out how we will collect and handle your personal information.

We grant you a non-exclusive, royalty-free, revocable, worldwide, non-transferable licence to access and use our Site in accordance with these Terms. You may not use our Site for any other purpose without our prior written permission.

When you use our Site, we expect you to abide by a certain standard of behaviour. You must not do or attempt to do anything that is unlawful, which is prohibited by any laws applicable to our Site, which we would consider inappropriate or which might bring us or our Site into disrepute. This includes:

1. anything that would constitute a breach of an individual’s privacy (including uploading private or personal information without an individual's consent) or any other legal rights;
2. using our Site to defame, harass, threaten, menace or offend any person;
3. interfering with any user of our Site;
4. tampering with or modifying our Site, knowingly transmitting viruses or other disabling features, or damaging or interfering with our Site, including (without limitation) using trojan horses, viruses or piracy or programming routines that may damage or interfere with our Site;
5. using our Site to send unsolicited electronic messages; or
6. facilitating or assisting a third party to do any of the above acts.

You may not use our Site or its content for commercial purposes without our written permission. This includes using our information, tools, or branding in any way that competes with or undermines our charitable mission.

The content on our Site is provided for general information purposes only. It may include material written by allied health professionals, but it is not medical, clinical, financial, legal or other professional advice, and should not be relied on as a substitute for advice from a qualified health provider. While we take reasonable steps to ensure the accuracy and currency of our content, medical information evolves, and individual professional views may vary. We make no representations or warranties about the completeness, accuracy, reliability or suitability of any content, and you use our Site and content at your own risk.

Unless otherwise stated, we own or license all rights, title and interest (including intellectual property rights) in our Site and its content. This includes all text, graphics, illustrations, downloadable materials, branding elements, and domain names (collectively, Our Intellectual Property).

Our logo, incorporating the distinctive curved line sometimes referred to as the cann Smile, is protected as a registered trade mark in New Zealand (Trade Mark No. 1279390). Other brand elements may also be subject to pending trademark protection.

Your use of the Site does not grant you any rights in Our Intellectual Property. You must not:

1. Copy, reproduce, or use, in whole or in part, any of Our Intellectual Property without our prior written consent;
2. Republish, distribute, display, or broadcast any of Our Intellectual Property to third parties;
3. Modify, frame, or create derivative works from any part of Our Intellectual Property, or otherwise breach our intellectual property rights.

Unauthorised use of our logo or brand assets is strictly prohibited and may result in legal action.

You may provide personal and health information through our Site (for example, when registering for services). This information is submitted via a secure third-party platform and is not stored directly on the Site itself. By submitting information, you confirm that the details you provide are accurate and relate either to yourself or to someone you are authorised to act on behalf of.

All information you submit is handled in accordance with our Privacy Policy, which explains how we collect, store, and use your personal and health information, including when we use third-party systems.

Our Site may contain links to websites or services operated by third parties. Unless we say otherwise, we do not control, endorse, or accept responsibility for the content, security, or privacy practices of those third-party websites. We encourage you to review their terms and privacy policies before engaging with them.

For more information about the third-party services we use and how your information may be shared with them, please refer to our Privacy Policy.

If we discontinue or restrict access to our Site
We may modify, suspend, or discontinue our Site (in whole or in part) at any time, without notice. We may restrict access to the Site or specific features if necessary — for example, to maintain security, protect information, or respond to misuse.

We are not responsible for any loss or damage you may suffer as a result of such changes, suspension, or discontinuation of the Site. Please note this does not affect your ability to contact us through other channels to access cann services or information.

To the fullest extent permitted by law, we do not give any guarantees about the Site or its content. This includes (but is not limited to) guarantees that:

1. the information is complete, accurate, up to date, reliable, or suitable for any particular purpose;
2. your access to the Site will be uninterrupted, error-free, or virus-free; or
3. the Site will always be secure or free from technical issues.

You access and use our Site and any content on it at your own risk.

To the fullest extent permitted by law, we are not responsible for any loss, damage, or expense you or anyone else may suffer in connection with:

• your use of our Site or its content,
• any interruption, inaccessibility, or error on the Site,
• any loss or corruption of data, or
• any reliance on content that is out of date, incomplete, or inaccurate.

This includes both direct and indirect loss, and any future or unforeseen issues.

To the extent permitted by law, you agree to indemnify us for any loss, damage, or liability we reasonably incur as a result of your breach of these Terms or any unlawful use of our Site. This includes any claims made by third parties due to your actions. This obligation continues even after you stop using the Site.

These Terms remain in effect until we choose to update or end them. We may do this at any time, without notice. Any rights and responsibilities that are intended to continue — including limitations of liability and any restrictions on your use of our content — will still apply after termination.

If you have feedback or a concern, please contact us — we appreciate the opportunity to respond.

If a dispute arises in connection with these Terms, we ask that you first notify us in writing and give us an opportunity to resolve the issue. We’ll aim to work together in good faith to find a resolution.

If the matter can’t be resolved through direct communication, either party may choose to take further steps, including legal action. This clause does not prevent either party from seeking urgent legal relief if required.

If a provision of these Terms is held to be void, invalid, illegal or unenforceable, that provision must be read down as narrowly as necessary to allow it to be valid or enforceable. If it is not possible to read down a provision (in whole or in part), that provision (or that part of that provision) is severed from these Terms without affecting the validity or enforceability of the remainder of that provision or the other provisions in these Terms.

These Website Terms, and any dispute arising from or in connection with them, are governed by the laws of New Zealand. The New Zealand Courts will have the exclusive jurisdiction to settle any dispute arising out of or in connection with these Website Terms.

If you are in New Zealand, you may have rights under the Consumer Guarantees Act 1993. Nothing in these Terms is intended to limit or exclude those rights.

If you access our Site from outside New Zealand, you do so at your own risk and are responsible for complying with the local laws of your jurisdiction.

If you have any questions about these Terms, please contact us:

Email: hello@cann.org.nz
 

Post:

cann Charitable Trust
c/- Letticia Mincham
PO Box 84096, Westgate, Auckland 0657
New Zealand